Billing & refunds

Last updated November 12, 2026

Plans

Free is $0. Plus is $5 a month for 7 videos a week. Unlimited is $10 a month with no set weekly limit, subject to fair use. Prices are in US dollars, and taxes are added where required.

How billing works

• Paid plans are monthly subscriptions. You're charged when you subscribe, then every month on the same date until you cancel.
• Payments are handled by Stripe. We never see your card number.
• If a payment fails, Stripe retries it for a few days and you keep your plan meanwhile. If it still fails, your account moves to Free.

Cancel any time

Go to Account, then Manage billing, and cancel. You keep your paid plan until the end of the period you've paid for, then your account moves to Free. You'll get no further charges. Deleting your account also cancels your subscription straight away.

Refunds

• Because you can cancel at any time, we don't give partial refunds for the unused part of a month.
• If you were charged by mistake, charged twice, or forgot to cancel and ask within 7 days of the charge, email support@marblecut.app and we'll refund it.
• If a video fails on our side it doesn't count towards your weekly limit.
• Where the law gives you a right to a refund, that right applies regardless of this page.

Changing plans

Upgrade or downgrade in Manage billing. Stripe shows the exact amount before you confirm.

Help

Email support@marblecut.app, from the address on your account.